Thank you for shopping with PureVogue.site. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
- Orders are typically processed within 1–3 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During periods of high order volume, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
- United States: 5–10 business days
- Canada: 7–15 business days
- International Orders: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed. Delivery may be delayed due to weather, customs processing, carrier issues, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.
From time to time, we may offer free shipping promotions. Any applicable terms will be clearly stated during the promotion.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available. Tracking updates may take up to 48 hours to appear after the shipping label has been created.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
PureVogue.site is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer. If you notice an error, contact us as soon as possible. We will do our best to update your order before it ships.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package is significantly delayed, lost, or marked as delivered but cannot be located, please contact us. We will assist you in working with the shipping carrier to resolve the issue.
International Shipping
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Customs processing times may affect delivery schedules and are outside our control.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged packaging and product so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, please contact us:
PureVogue.site
Email: purevogue1@outlook.com
Phone: (936) 969-3323
Mailing Address:
2327 Blue Sparkle Dr
North Pole, AK 99705
United States